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About UsThe Short StoryContact Training Systems Ltd is a privately owned limited liability company, which was formed in 1999 to provide a high standard of service in all areas of Conflict Incident Management focusing on a clients individual requirements. Programmes are delivered by highly skilled professional instructors with experienced instructional backgrounds, that combined is more than 50years of expertise. Contact Training Systems Ltd has the knowledge and unique ability to effectively and safely instruct a wide range of students of any ability level developing their skills to identify and enhance student’s individual strengths while achieving a universal goal, is a core objective. Contact Training Systems Ltd is committed to offering comprehensive packages designed in liaison with the client to achieve specific goals within the given time frame and budget. Focusing on achieving maximum results from time invested with minimum risk of injury to participants is the key. Current Programmes/Services we offer:To provide this high standard Contact Training Systems Ltd provides all training and safety equipment and operates remotely in a location convenient to the client. We have the ability to travel to any location with training equipment for any length of time to provide on site training courses.WHY US? Contact Training Systems Ltd has an extensive and proven 'real' history with long term clients. Our trainers' have the experience and knowledge to provide course participants with the understanding and reasons behind the skills they are teaching. Our core services are not outsourced which is what makes us subject matter experts in conflict incident management. WHO TRUSTS US? Read more about the people and organisations who believe in our systems and over the course of time have successfully applied the concepts they have learned in real situations. They trust us because we are the leading providers of safety programmes and we create a partnership to develop and deliver courses that are unparallelled. The Longer StoryIn 1998 a small business was formed by a man and his wife with not much idea of what would be the core but they had vision, strength, determination and above all, they had each other.This small business is still owned by them but is now internationally recognised and has programmes and trainers that could be easily described as New Zealands leading subject matter experts in Critical Incident Management (self defence). ConceptionThere once was a young policeman who (also had a trade certificate) was born in Wanganui (or is that 'Whanganui) and who started martial arts with his other brothers at a tender age. He kept it up as his father was in the Army and they lived in many different places and martial arts seemed to be a common sport worldwide.A little bit later he met a young nurse (who is still young today) and together they began their life adventure. Part of their dream was a business they foundered together, originally called Contact Self Defence Ltd. Early DaysAs you would be surely aware policeman and nurses don't earn squat! Even less back then but instead of a big OE Quinton and Vicky - you can read more about them here, decided to put their time and money into building their business.It was during this time that it was decided the company would conduct itself with a strong set of values and business ethics and customer-centred relationships would be priority. First OpportunityThey were able to build a home with a gym attached on some family owned land in North-west Auckland and Quinton, having a few skills with a hammer, was able to help build and fitout the gym.At this point we would like to extend our thanks to the group of supporters (Dave, Jason, Kevin etc..) who we would train with religiously every weekend and kept letting Quinton (now known as Q) know how fantastic the training was and over the years have also helped out as instructors. So, now we had a premises, Vicky kept working as a nurse (until they had their first baby) while Q sat on the phone most of the day trying drum up some meetings or book sample courses. There was no such thing back then for us like email marketing, we didn't even own a computer! It wasn't long before he realised that there was a definite gap in conflict management especially in military and law enforcement roles, hence the design of our systems began to evolve. It had long been accepted that if someone wanted to learn self defence they should learn a martial art, but what if they didn't want to learn a martial art? That's where our company focus was on a non-martial arts based system which was based on instincts and would be easily recalled under stress. A TalentQuinton began to recognise he had a talent in the way he could deliver training which fortunately, he has been able to also pass on his strategies to other trainers so he doesn't have to work 24/7.We educated many kids at different schools around Auckland who touched our hearts and helped us believe that we could really make a difference in society. Not only by teaching skills in the event of an incident but preventing situations arising by enhancing awareness and increasing an individuals confidence ten-fold. Children have their own way of showing us what life is really about. Sporadic CoursesAt this stage, in 1999, booked courses were few and far between and there was this amazing friend who is an electrician, who would pay Quinton to do labouring for him, (even if he really didn't need a hand & just tell Q to sit in the van and sleep for a while) - which was perfect with a new baby in the house!Along with that Quinton was taking a few kick-fit (yes, aerobic style) classes at a new gym. This is the time where we also learned how networking, meeting new people and showing them what you can do is worth its weight in gold. It is still our main source of advertising. Now the ball started to roll.... The New MillieniumThe year 2000 was a surge in growth for us and we now had no trouble in drawing a salary from the company and managed to secure some contracts.That was an extreme relief also as baby number 2 was in the oven! Opening to the Public!After much emotional debate and almost selling our company to an off-shore investor and contracting back we decided to go for it ourselves (with the help of parents as guarantor!) and open to public to see what we could achieve.For 4years we were open like a club/gym with a timetable for the public of over 30 classes per week at one stage. It was a great facility and we enjoyed meeting and training with some amazing people but the time involved is phenomenal. Eventually we decided weekends and evenings were family time and we closed from our members in 2008. 2009 & Beyond!Our name changed from Contact Self Defence to Contact Training Systems Ltd to keep up with the dynamic development of our company. The founders, Quinton and Vicky Swanson continue to work full time within the company and have trainers employed that have ability and passion that is second to none.In 2009 it has become clear within NZ that our geographic isolation that we once enjoyed is no longer a defence against the challenges to safety that are faced with globally. Our honest belief is that, through the last 14 years of hard work and many days away from home, we can bring our experience home to help keep 'Kiwi's' safe. So if you would like to become part of our vision and maximize your ability in Critical Incident Management find out more now!
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